Cirque du Soleil’s eBoutique is pleased to offer genuine Cirque du Soleil merchandise, online and at certain show locations, for all to enjoy! Find answers and policy information about Cirque du Soleil’s eBoutique shopping experience, below.
How can I exchange or get a refund for a CD, DVD or a book?
CDs, DVDs and books will be exchanged or refunded only if the items are still wrapped in their original packaging.
To exchange the item or receive a refund, please contact us and provide us with the name of the show and in which city the item was bought (if the item was purchased at a Cirque du Soleil show) or provide your purchase order number (if the item was bought from our online store).
Send it to our customer service department!