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Everything you want to know about Cirque du Soleil productions!

Looking for specific information? You can access the most Frequently Asked Questions by selecting the show of your choice.

Cirquedusoleil.com is owned and managed by:
Cirque du Soleil
8400, 2E Avenue, Montreal, Quebec, H1Z 4M6 Canada
contact@cirquedusoleil.com

 
Iris
Now Playing: Los Angeles , USA

IRIS

 
 

About

 

What is IRIS?

IRIS is a lyrical, fanciful, kinetic foray into the seventh art. Bringing together dance, acrobatics, live video, filmed sequences and animation, the show takes spectators on a fantastic voyage through the history of cinema and its genres, taking them into the heart of the movie-making process. From illustration to animation, black and white to colour, silent films to talkies, fixed shots to swooping camera movements, spectators witness the poetic construction/deconstruction of this art as an object and as a way of transcending reality. If you want to learn more , please visit the IRIS page.
 

How long is IRIS?

IRIS is a two hour performance, including a 20 minute intermission.
 

Is IRIS appropriate for children?

Like most of Cirque du Soleil’s shows, IRIS is meant to entertain the whole family. Children must be 5 years or older to see IRIS. Please note that the show uses loud noises and periods of darkness which can frighten some children.
 

Does IRIS tour different cities?

IRIS is a permanent show at a fixed location, and therefore does not tour. IRIS was created for its Los Angeles location.

 

Buy tickets

 

How do I buy tickets for IRIS?

Tickets for IRIS may be purchased online on the IRIS Website; by phone 1-323-308-6300 or directly at the Kodak Theatre.
 

How far in advance may I purchase tickets for IRIS?

Tickets for IRIS may be reserved up to six months in advance of a performance.

 Are there IRIS gift cards?
Cirque du Soleil does offer a gift card for IRIS. The gift card is applicable only to U.S. Show ticket purchases exclusively and is redeemable only at www.cirquedusoleilgift.com.
 Are there discounts for travel agents?

There are no travel agent discounts.

 Are there discounts for children?

There is not discounts for children.

 How may I purchase tickets for someone with limited mobility?
Tickets for those with limited mobility may be obtained by calling the Kodak Theatre at 323-308-6300.
 At what age must children purchase tickets?

Children over the age of 5 must purchase a ticket to see IRIS. Children under 5 years of age are not admitted to the show.

 

Are there VIP tickets for IRIS?

Yes, VIP tickets are available for IRIS. The information can be found on the IRIS page.
 Are there group ticket rates?
To reserve tickets for groups of 15 or more, contact the group sales departement or call at 1-877-943-IRIS.  
 Which credit cards are accepted?

Tickets may be purchased using VISA, Mastercard, Discover, JCB or American Express.

 Where do I pick up my tickets?

Tickets purchased for IRIS will be available at the Box Office window of the Kodak Theatre on the day of the show. This option is only available a few days before the show date. Otherwise you can choose to receive e-tickets or tickets will be sent by regular mail within 5 to 30 days of your order.

 How do I buy tickets without a credit card?
You may purchase tickets without a credit card directly at the Kodak Theatre.
 How can I reserve a specific seat?
The online ticket buying process does not allow for the purchase of specific seats. For your convenience, the online process offers the best available seating options (per section) for you to choose from (given your desired number of seats and price range).
 Is my transaction cancelled when the countdown reaches zero?
Yes, once the countdown timer reaches zero the order is cancelled.
 

Is there a Cirque Club pre-sale for IRIS tickets?

There is usually a Cirque Club member presale. A notice will be sent to the members who have selected IRIS. Please note that the presale is available for a limited time and cannot be extended.
 

Purchased tickets

 I haven’t received my order confirmation.
If you haven’t yet received your order confirmation, please contact us or call the box office of the Kodak Theatre at 323-308-6300.
 Can I exchange or cancel my tickets?
All ticket sales are final. There are no exchanges or refunds.
 What do I do if I’ve lost my tickets?
If you've lost your tickets, please contact us or call the box office of the Kodak Theatre at 323-308-6300.
 Can I give my tickets to someone to use?

Tickets for IRIS are non-transferrable.

 

Miscellaneous

 

Is there an IRIS CD?

For now there is no IRIS CD.

 

Is there a IRIS DVD?

For now there is no IRIS DVD.

 

Will there be IRIS merchandise available?

IRIS merchandise is available at the Kodak Theatre boutique, and from Cirque du Soleil eboutique.
 Can I buy drinks and food on site?
Yes, drinks and food are available. For more information, please contact the Kodak Theatre.
 How do I get to the MGM Grand?
The address of the Kodak Theatre is 6801 Hollywood Blvd # 180 Los Angeles, CA 90028, United States(323) 308-6300.
 Is there any parking available?
Yes, parking is available for IRIS. For more information, please contact the Kodak Theatre .
 May I take pictures during the show?

No photos or video may be taken/recorded during IRIS.

 How do I make a request to perform a wedding proposal before or during the show?

While we would very much like to accommodate requests for public wedding proposals before or during the show, we cannot. We receive many such requests, and so we must always refuse.

 

How can I go backstage?

Unfortunately, it is not possible to go backstage.

 

How can I meet the artists of IRIS?

It is not possible to organize visits with IRIS artists and trainers. They have extremely busy schedules and so we respect the little down time they have by not offering visits.

 What can I do if I’ve lost something at the venue?
If you believe you’ve lost something at the venue, contact us or call directly the Kodak Theatre at 323-308-6300
 
 

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