Cirque du Soleil
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Everything you want to know about Cirque du Soleil productions!

Looking for specific information? You can access the most Frequently Asked Questions by selecting the show of your choice.

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Cirque du Soleil
8400, 2E Avenue, Montreal, Quebec, H1Z 4M6 Canada
contact@cirquedusoleil.com

 
Ka
Now Playing: Las Vegas , United States
 
 

About

 What is KÀ?
KÀ combines acrobatic prowess, martial arts, puppets, interactive video projections and pyrotechnics to tell the epic story of a pair of twins - a boy and a girl - who embark on a perilous journey to fulfil their shared destiny. If you want to learn more on KÀ, please visit KÀ page.
 How long is KÀ?
KÀ is 90 minutes long, not including an intermission.
 Is KÀ appropriate for children?
Children must be 5 years or older to see KÀ. Please note that the show uses loud noises and periods of darkness which can frighten some children.
 Does KÀ tour different cities?
KÀ is a permanent show at a fixed location, and therefore does not tour. KÀ was created for its Las Vegas location and is performed in a theater built specifically for the show.
 How long has KÀ been performing?
KÀ has been performing at the MGM Grand since November 2004.
 

Buy individual tickets

 How do I buy tickets for KÀ?
Tickets for KÀ may be purchased online on the KÀ Website; by phone, at (702) 796-9999, or toll-free, 1-877-264-1844; and in person, at the following Las Vegas casinos: MGM Grand, New York New York Hotel & Casino, Luxor, The Mirage, Bellagio, Treasure Island.
 How far in advance may I purchase tickets for KÀ?
Tickets for KÀ may be reserved up to four months in advance of a performance.
 Are there discounts for travel agents?
There are no travel agent discounts for KÀ.
 Are there discounts for children?
Children between the ages of 5-12 enjoy a discount on the purchase of KÀ tickets, however they must be accompanied by an adult. Children under 5 years of age are not admitted to the show.
 How may I purchase tickets for someone with limited mobility?
Tickets for those with limited mobility may be obtained by calling the MGM Grand, (800) 929-1111. Such tickets are not available for purchase online.
 Is there a VIP ROUGE option for KÀ?
There is no VIP ROUGE option for KÀ.
 Are there group ticket rates?
To reserve tickets for groups of 12 or more, please visit Cirque du Soleil Las Vegas website.
 Which credit cards are accepted?
Tickets may be purchased using VISA, Mastercard or American Express.
 Where do I pick up my tickets?
Tickets purchased for KÀ must be picked up at the MGM Grand at least one hour before the show. After that time, all tickets still waiting to be picked up will be cancelled.
 How do I buy tickets without a credit card?
You may purchase tickets, without a credit card, at the MGM Grand, or at any of the following casinos: New York New York Hotel & Casino, Luxor, The Mirage, Bellagio, or Treasure Island.
 Are there KÀ gift cards?
Cirque du Soleil does offer a gift card for KÀ. The gift card is applicable only to U.S. Show ticket purchases exclusively and is redeemable only at www.cirquedusoleilgift.com.
 How can I reserve a specific seat?
The online ticket buying process does not allow for the purchase of specific seats. For your convenience, the online process offers the best available seating options (per section) for you to choose from (given your desired number of seats and price range).
 Is my transaction cancelled when the countdown reaches zero?
Yes, once the countdown timer reaches zero the order is cancelled.
 Is there a Cirque Club pre-sale for KÀ tickets?
There are no Cirque Club member pre-sales for fixed venue shows in Las Vegas.
 Are there any discounts, contests or promotions for Cirque Club members?
Cirque Club privileges do not apply to Cirque du Soleil’s fixed venue performances.
 

Purchased individual tickets

 I haven’t received my order confirmation.
If you haven’t yet received your order confirmation, please contact us or call directly the box office at (702) 796-9999, or toll-free, 1-877-264-1844.
 Can I exchange or cancel my tickets?
All ticket sales are final. There are no exchanges or refunds.
 What do I do if I’ve lost my tickets?
If you’ve lost your tickets, please contact us or call the MGM Grand box office, directly, at (702) 796-9999, or toll-free, 1-877-264-1844.
 Can I give my tickets to someone to use?
Tickets for KÀ are non-transferrable.
 

Buy group tickets

 What constitutes a group order?
A group consists of 12 or more tickets attending a single performance with one method of payment.
 Is there an advantage to placing my group order early?
Booking early allows your group best seating availability and options. Advance bookings are also eligible for group discounts.
 Will I automatically get the best seats for my group?
Various price categories are offered. Cirque du Soleil will always reserve the best available seats at the time of booking within your preferred price category. We suggest booking as early as possible to ensure the best seating availability.
 Do you accommodate those with special needs?
Yes, special needs seating is available at each theatre – please notify Cirque du Soleil prior to placing your order if you require access to special needs seating areas.
 How do I submit a group ticket order?
1. Request a group contract by calling 702-352-0197 toll-free 866-353-5625 or by email: lasvegas.sales@cirquedusoleil.com.
2. Complete the Group Ticket Sales Contract. Payment details must be included on the contract.
3. Submit your Group Ticket Sales Contract and signed Policies & Procedures Agreement via fax (702.352.0235) directly to the Account Executive assigned to your booking.
4. Cirque du Soleil reserves the best available seats in your selected category.
5. Detailed confirmation that includes exact seat locations, pick-up instructions and ticket office hours will be sent to you via email.
 Once I have submitted my order how long does it take to process?
Generally, group processing takes a minimum (2) business days after payment has been processed.
 How can I pay for my Group?
Accepted forms of payment include credit card or wire transfers; All payable in US dollars. Personal checks and cash cannot be accepted for group orders.
 Are there any taxes added to the ticket price?
Yes, there is a 10% live entertainment tax (LET) added to the cost of each ticket.
 Are there any services fees?
There is a one-time Group Fee of $15.00 charged to each group order.
 Can I make revisions to an existing group order?
Yes, revisions must be requested in writing by responding directly to the confirmation email sent by Cirque du Soleil. Please refer to the Group Sales Policies & Procedures Agreement. Group orders are considered final once printed.
 Once my group order is confirmed, how do I get the tickets?
Group tickets are only available for pick-up at the performing show’s Ticket Office. Pick-up instructions are specified within the group ticket confirmation document.
 Is there a VIP ROUGE or any reception options for KÀ?
There is no VIP ROUGE option for KÀ. We would be happy to recommend nearby venues for your pre/post show functions.
 Can I use Cirque du Soleil logos and graphics for invitations or flyers?
Yes, once a group order is confirmed you may request official show logos/visuals. A Graphic Release Contract will be drafted and must be submitted for approval by our Marketing Department; Cirque du Soleil logos/visual will be provided upon approval. Please contact your Account Executive for detailed information.
 

Miscellaneous

 Can children attend the show?
Guests must be at least 5 years to attend the show. No one under the age of 5 years will be permitted into the theatre. Children’s pricing is available.
 

Does KA have an iPhone, iPad or Android app?

The KÀ iPad, iPhone and Android apps are free to download. The iPhone and iPad apps are available in the App Store and the Android app in the Android Market. For questions regarding the app please contact us at contact@cirquedusoleil.com
 

Is there a KÀ CD?

Yes, KÀ’s CD is available at the MGM Grand boutique, and from Cirque du Soleil online Boutique.
 

Is there a KÀ DVD?

While a DVD of the show, KÀ, is not available, the documentary, KÀ Extreme - which explores this remarkable production’s creative process - is available at the MGM Grand boutique and from Cirque du Soleil online Boutique.
 Will there be KÀ merchandise available?
KÀ merchandise is available at the MGM Grand boutique, and from Cirque du Soleil online Boutique.
 Can I buy drinks and food on site?
Yes, drinks and food are available at various restaurants and counters near the venue within the casinos.
 How do I get to the MGM Grand?
The address of the MGM Grand is 3799 Las Vegas boulevard South Las Vegas, Nevada 89109. For more directional information, please click here.
 Is there any parking available?
Free parking is available for KÀ ticket holders within the MGM Grand’s main parking garage.
 May I take pictures during the show?
No photos or video may be taken/recorded during KÀ.
 How do I make a request to perform a wedding proposal before or during the show?

While we would very much like to accommodate requests for public wedding proposals before or during the show, we cannot. We receive many such requests, and so we must always refuse.

 How can I go backstage at KÀ?
Unfortunately, it is not possible to go backstage at KÀ.
 How can I meet the artists of KÀ?
It is not possible to organize visits with KÀ artists and trainers. They have extremely busy schedules and so we respect the little down time they have by not offering visits.
 What can I do if I’ve lost something at the venue?
If you believe you’ve lost something at the venue, please call the MGM Grand, directly, at (702) 891-7800, or toll-free, 1-877-660-0660.
 
 

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