Cirque du Soleil
Cirque du Soleil
Close
 
 
 
 

Help

Shows

Everything you want to know about Cirque du Soleil productions!

Looking for specific information? You can access the most Frequently Asked Questions by selecting the show of your choice.

Cirquedusoleil.com is owned and managed by:
Cirque du Soleil
8400, 2E Avenue, Montreal, Quebec, H1Z 4M6 Canada
contact@cirquedusoleil.com

 
Now Playing: Las Vegas , United States

Michael Jackson ONE

 
 

About

 What is the difference between Michael Jackson ONE  and Michael Jackson THE IMMORTAL World Tour?

Michael Jackson THE IMMORTAL World Tour and Michael Jackson ONE are two completely different productions. Michael Jackson THE IMMORTAL World Tour is a touring show in the style of a rock concert whereas Michael Jackson ONE is a theatrical evocation of Michael’s creative genius through four characters who set out on a transformative adventure. The common element to both productions is Michael Jackson’s music, but the two shows are very distinctive in their signature. If you want to learn more please visit the Michael Jackson ONE page.

 What is Michael Jackson ONE ?

Michael Jackson ONE is a state-of-the-art visual and audio experience creating a theatrical evocation of Michael’s creative genius. Guided and inspired by his music, four misfits set out on a transformative adventure. By journey's end, they will personify Michael's agility, courage, playfulness and love. If you want to learn more please visit the Michael Jackson ONE page.

 How long is Michael Jackson ONE ?
Michael Jackson ONE is 90 minutes long, no intermission.
 Is Michael Jackson ONE appropriate for children?
The minimum age to attend Michael Jackson ONE is 5 years old. Please note that Michael Jackson ONE uses loud sounds and periods of darkness which may frighten some children.
 Does Michael Jackson ONE tour different cities?
Michael Jackson ONE is a permanent show at a fixed location, and therefore does not tour. Michael Jackson ONE was created for Las Vegas, and is performed in a theater built specifically for the show.
 

Buy individual tickets

 How do I buy tickets for Michael Jackson ONE?
Tickets for Michael Jackson ONE may be purchased online; by phone, at 877-632-7400 or toll-free, 800-745-3000; and in person at the Mandalay Bay Events Center box office or any of the MGM Resorts International box offices.
 How far in advance may I purchase tickets for Michael Jackson ONE?
Tickets for Michael Jackson ONE are available four months in advance of a performance.
 Are there discounts for travel agents?
There are no travel agent discounts for Michael Jackson ONE.
 Are there discounts on tickets for children?
There are no discounts on tickets for children.
 Are tickets available for persons with limited mobility?
Yes, tickets for persons with limited mobility may be reserved with a credit card by calling the Mandalay Bay box office, at 877-632-7400 or toll-free at, 800-745-3000. Such tickets are not available for online puchases.
 At what age must children be bought a ticket?
Tickets must be purchased for children 5 years old and over. Children under 5 years of age are not admitted to Michael Jackson ONE.
 Are there military discounts?
There are no discounts for military personnel.
 Is there a VIP ROUGE option for Michael Jackson ONE?
As Michael Jackson ONE is performing in a fixed venue, and not a Cirque du Soleil Big Top, the VIP ROUGE option is not available.
 Which credit cards are accepted?
Tickets may be purchased using VISA, Mastercard or American Express.
 Where do I pick up my tickets?
Tickets purchased for Michael Jackson ONE must be picked up at the Mandalay Bay theater at least one hour before the show. After that time, all tickets still waiting to be picked up will be cancelled.
 Are there Michael Jackson ONE gift cards?
Cirque du Soleil does offer a gift card for Michael Jackson ONE. The gift card applies only towards the purchase of tickets for shows presented within the United States of America and is redeemable only at www.cirquedusoleilgift.com.
 How do I buy tickets without a credit card?
You may purchase tickets in person at the Mandalay Bay Events Center box office or any of the MGM Resorts International box offices.
 Is my transaction cancelled when the countdown reaches zero?
Yes, once the countdown timer reaches zero the order is cancelled.
 Are there Cirque Club discounts, contests or promotions for Michael Jackson ONE tickets?
Cirque Club privileges do not apply to Cirque du Soleil’s fixed venue performances.
 

Purchased individual tickets

 I haven’t received my order confirmation.
If you haven’t yet received your order confirmation, please contact us or call the box office, directly, at 877-632-7400 or toll-free, at 800-745-3000.
 Can I exchange or cancel my tickets?
All ticket sales are final. There are no exchanges or refunds.
 I’ve lost my tickets.
If you’ve lost your tickets, please contact us or call the box office, directly, at 877-632-7400 or toll-free, at 800-745-3000.
 Can I give my tickets to someone to use?
Tickets for Michael Jackson ONE are non-transferrable.
 

Miscellaneous

 Is there a Michael Jackson CD/DVD?

There is no Michael Jackson  CD/DVD at the present time.  If the CD/DVD becomes available, be sure that we will post the information on our website and in our online Boutique.

 Will there be Michael Jackson ONE merchandise available?
Michael Jackson ONE merchandise may be purchased at the Mandalay Bay’s boutique and from our online store.
 How do I get to the Mandalay Bay?

The address is :

Mandalay Bay Resort and Casino
3950 Las Vegas Blvd. South
Las Vegas, Nevada 89119

 Is there parking available?
Free parking is available at the Mandalay Bay’s main parking garage.
 May I take pictures during the show?
For licensing and security reasons, it is strictly forbidden to take pictures or record video of Michael Jackson ONE.
 How do I make a request to perform a wedding proposal before or during the show?

While we would very much like to accommodate requests for public wedding proposals before or during the show, we cannot. We receive many such requests, and so we must always refuse.

 How can I go backstage at Michael Jackson ONE?
Unfortunately, it is not possible to go backstage.
 How can I meet the artists ?
It is not possible to organize visits with artists and trainers. They have extremely busy schedules and so we respect the little down time they have by not offering visits.
 What can I do if I’ve lost something at the venue?
If you believe you’ve lost something at the venue, please contact the Mandalay Bay at 877-632-7400 or toll-free, at 800-745-3000.
 
 

Your question has not been answered?

Send it to our customer service department!

 
 
 
 
 
 
Success! Your question has been submited succesfully and you should hear from us in the next 24 to 48 hours.