Cirque du Soleil
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Everything you want to know about Cirque du Soleil productions!

Looking for specific information? You can access the most Frequently Asked Questions by selecting the show of your choice.

Cirquedusoleil.com is owned and managed by:
Cirque du Soleil
8400, 2E Avenue, Montreal, Quebec, H1Z 4M6 Canada
contact@cirquedusoleil.com

 
O
Now Playing: Las Vegas , United States
 
 

About

 What is “O”?
“O” pays hommage to the magic of theatre - from the simple street performer to extravagant operas - where all is possible and life’s drama unfolds before our very eyes. International-level acrobats, synchronous swimmers, divers and enchanting characters demonstrate their aquatic prowess in, on and above the water resulting in an extraordinary experience. If you want to learn more on "O", please visit "O" page.
 How long is “O”?
“O” is 90 minutes long, not including an intermission.
 Is “O” appropriate for children?
The miniumum age to attent “O” is 5 years old. Please note that “O” uses louds sounds and periods of darkness which may frighten some children.
 Does “O” feature any special effects?
“O” special effects include the use of a fog machine and a some flashing lights.
 Does “O” tour different cities?
“O” is a permanent show at a fixed location, and therefore does not tour. “O” was created for Las Vegas, and is performed in a theater built specifically for the show.
 How long has “O” been performing?
“O” has been performing at the Bellagio since October 1998.
 

Buy individual tickets

 How do I buy tickets for “O”
Tickets for "O" may be purchased online ; by phone, at (702) 796-9999, or toll-free, 1-866-799-7711; and in person at one of the following Las Vegas casinos: MGM Grand, New York New York Hotel & Casino, Luxor, The Mirage, Bellagio, or Treasure Island.
 How far in advance may I purchase tickets for “O”?
Tickets for “O” are available four months in advance of a performance.
 Are there discounts for travel agents?
There are no travel agent discounts for “O”.
 Are there discounts on tickets for children?
There are no discounts on tickets for children.
 Are tickets available for persons with limited mobility?
Yes, tickets for persons with limited mobility may be reserved with a credit card by calling the Bellagio box office, at (702) 796-9999, or toll-free, at (888) 488-7111. Such tickets are not available for purchase online.
 At what age must children be bought a ticket?
Tickets must be purchased for children 5 years old and over. Children under 5 years of age are not admitted to “O”.
 Are there military discounts?
There are no discounts for military personnel.
 What is a ‘wet seat’ ticket?
‘Wet seat’ tickets are those seated in the first three rows of the venue, as these spectators may experience drizzle from the performance. Such ticket-holders are asked not to wear clothes made of silk, leather, or fur.
 Is there a VIP ROUGE option for "O"?
As “O” is performing in a fixed venue, and not a Cirque du Soleil Big Top, the VIP ROUGE option is not available.
 Are there group ticket rates?
To reserve tickets for groups of 12 or more, please visit Cirque du Soleil Las Vegas website.
 Which credit cards are accepted?
Tickets may be purchased using VISA, Mastercard or American Express.
 Are there “O” gift cards?
Cirque du Soleil does offer a gift card for “O”. The gift card is applicable only to U.S. Show ticket purchases exclusively and is redeemable only at www.cirquedusoleilgift.com.
 Where do I pick up my tickets?
Tickets purchased for “O” must be picked up at the Bellagio theater at least one hour before the show. After that time, all tickets still waiting to be picked up will be cancelled.
 How do I buy tickets without a credit card?
You may purchase tickets, in person, at one of the following Las Vegas casinos: MGM Grand, New York New York Hotel & Casino, Luxor, The Mirage, Bellagio, or Treasure Island.
 How can I reserve a specific seat?
The online ticket buying process does not allow for the purchase of specific seats. For your convenience, the online process offers the best available seating options (per section) for you to choose from (given your desired number of seats and price range).
 Is my transaction cancelled when the countdown reaches zero?
Yes, once the countdown timer reaches zero the order is cancelled.
 Is there a Cirque Club pre-sale for “O” tickets?
There are no Cirque Club member pre-sales for fixed venue shows in Las Vegas.
 Are there Cirque Club discounts, contests or promotions for “O” tickets?
Cirque Club privileges do not apply to Cirque du Soleil’s fixed venue performances.
 

Purchased individual tickets

 I haven’t received my order confirmation.
If you haven’t yet received your order confirmation, please contact us or call the box office, directly, at (702) 796-9999, or toll-free, at 1-866-799-7711.
 Can I exchange or cancel my tickets?
All ticket sales are final. There are no exchanges or refunds.
 I’ve lost my tickets.
If you’ve lost your tickets, please contact us or call the box office, directly, at (702) 796-9999, or toll-free, at 1-866-799-7711
 Can I give my tickets to someone to use?
Tickets for “O” are non-transferrable.
 

Buy group tickets

 What constitutes a group order?
A group consists of 12 or more tickets attending a single performance with one method of payment.
 Is there an advantage to placing my group order early?
Booking early allows your group best seating availability and options. Advance bookings are also eligible for group discounts.
 Will I automatically get the best seats for my group?
Various price categories are offered. Cirque du Soleil will always reserve the best available seats at the time of booking within your preferred price category. We suggest booking as early as possible to ensure the best seating availability.
 Can children attend the show?
Guests must be at least 5 years to attend the show. No one under the age of 5 years will be permitted into the theatre.
 Do you accommodate those with special needs?
Yes, special needs seating is available at each theatre – please notify Cirque du Soleil prior to placing your order if you require access to special needs seating areas.
 How do I submit a group ticket order?
1. Request a group contract by calling 702-352-0197 toll-free 866-353-5625 or by email: lasvegas.sales@cirquedusoleil.com.
2. Complete the Group Ticket Sales Contract. Payment details must be included on the contract.
3. Submit your Group Ticket Sales Contract and signed Policies & Procedures Agreement via fax (702.352.0235) directly to the Account Executive assigned to your booking.
4. Cirque du Soleil reserves the best available seats in your selected category.
5. Detailed confirmation that includes exact seat locations, pick-up instructions and ticket office hours will be sent to you via email.
 Once I have submitted my order how long does it take to process?
Generally, group processing takes a minimum (2) business days after payment has been processed.
 How can I pay for my Group?
Accepted forms of payment include credit card or wire transfers; All payable in US dollars. Personal checks and cash cannot be accepted for group orders.
 Are there any taxes added to the ticket price?
Yes, there is a 10% live entertainment tax (LET) added to the cost of each ticket.
 Are there any services fees?
There is a one-time Group Fee of $15.00 charged to each group order.
 Can I make revisions to an existing group order?
Yes, revisions must be requested in writing by responding directly to the confirmation email sent by Cirque du Soleil. Please refer to the Group Sales Policies & Procedures Agreement. Group orders are considered final once printed.
 Once my group order is confirmed, how do I get the tickets?
Group tickets are only available for pick-up at the performing show’s Ticket Office. Pick-up instructions are specified within the group ticket confirmation document.
 Is there a VIP ROUGE or any reception options for "O"?
There is no VIP ROUGE option for "O". We would be happy to recommend nearby venues for your pre/post show functions.
 Can I use Cirque du Soleil logos and graphics for invitations or flyers?
Yes, once a group order is confirmed you may request official show logos/visuals. A Graphic Release Contract will be drafted and must be submitted for approval by our Marketing Department; Cirque du Soleil logos/visual will be provided upon approval. Please contact your Account Executive for detailed information.
 

Miscellaneous

 Is there an “O” CD?
Yes, "O" CD is available at the Bellagio boutique and from Cirque du Soleil online Boutique.
 Is there an “O” DVD?
While a DVD of the show, “O”, is not available, the documentary, Flow - a documentary-style tribute to the artists of ‘O’ - is available at the Bellagio and from Cirque du Soleil online Boutique.
 Will there be “O” merchandise available?
“O” merchandise may be purchased at the Bellagio’s boutique at from Cirque du Soleil online Boutique.
 Can I buy drinks and food on site?
Yes, drinks and food are available at various restaurants and counters near the venue within the casinos.
 How do I get to the Bellagio?
The Bellagio is located at:
3600 Las Vegas boulevard south Las Vegas, Nevada
89109

For detailed directions, visit "O" map and info page.
 Is there parking available?
Free parking is available at the Bellagio’s main parking garage.
 May I take pictures during the show?
For licensing and security reasons, it is not permitted to take pictures or record video of “O”.
 How do I make a request to perform a wedding proposal before or during the show?

While we would very much like to accommodate requests for public wedding proposals before or during the show, we cannot. We receive many such requests, and so we must always refuse.

 How can I go backstage at “O”?
Unfortunately, it is not possible to go backstage at “O”.
 How can I meet the artists of “O”?
It is not possible to organize visits with “O” artists and trainers. They have extremely busy schedules and so we respect the little down time they have by not offering visits.
 What can I do if I’ve lost something at the venue?
If you believe you’ve lost something at the venue, please contact the Bellagio at (702) 693-7111, or toll-free, at 1-888-987-6667.
 
 

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