Cirque du Soleil
Cirque du Soleil
Close
 
 
 
 

Help

Shows

Everything you want to know about Cirque du Soleil productions!

Looking for specific information? You can access the most Frequently Asked Questions by selecting the show of your choice.

Cirquedusoleil.com is owned and managed by:
Cirque du Soleil
8400, 2E Avenue, Montreal, Quebec, H1Z 4M6 Canada
contact@cirquedusoleil.com

 
Now Playing: Las Vegas , United States
 
 

About

 What is Zarkana?

Zarkana is a fantastically bizarre world where we follow the adventures of Zark, a magician who has lost his love and, with her, his powers. As he cries and begs for her return he is plunged into a world inhabited by surreal creatures. For more information, please visit the Zarkana page.

 

 How long is Zarkana?
Zarkana is 90 minutes long  without intermission.
 Is Zarkana appropriate for children?
The miniumum age to attend Zarkana is 5 years old. Please note that Zarkana uses louds sounds and periods of darkness which may frighten some children.
 Does Zarkana tour different cities?
Zarkana is a permanent show at a fixed location and therefore does not tour.
 

Buy individual tickets

 How do I buy tickets for Zarkana?
Tickets for Zarkana are available online or by phone at 1-877-253-5847. 
 Are there discounts for travel agents?
 There are no travel agent discounts .
 How may I purchase tickets for someone with limited mobility?
It is not possible to purchase this type of tickets online. To reserve limited mobility tickets, please contact the Box office at 1-877-253-5847 or contact us.
 Is there a VIP Rouge option for Zarkana?
There is no VIP Rouge option for Zarkana.
 Which credit cards are accepted?
Tickets may be purchased using VISA, Mastercard or American Express.
 How do I buy tickets without a credit card?

Tickets may be purchased with cash or debit card at the show’s onsite box office.

 Are there Zarkana gift cards?
Cirque du Soleil does offer a gift card for Zarkana. The gift card is applicable only to U.S. Show ticket purchases exclusively and is redeemable only at www.cirquedusoleilgift.com.
 How can I reserve a specific seat?
The online ticket buying process does not allow for the purchase of specific seats. For your convenience, the online process offers the best available seating options (per section) for you to choose from (given your desired number of seats and price range).
 Is my transaction cancelled when the countdown reaches zero?
Yes, once the countdown timer reaches zero the order is cancelled.
 Are there Cirque Club discounts?
 Cirque Club members’ special offers are available from within their Cirque Club account, under the ‘Exclusive Offers’ tab.
 

Purchased individual tickets

 I haven’t received my order confirmation.
If you’ve lost your tickets or confirmation, please contact the Box office at 1-877-253-5847 or contact us.
 Can I exchange or cancel my tickets?
All ticket sales are final. There are no exchanges or refunds.
 What do I do if I’ve lost my tickets?
If you’ve lost your tickets or confirmation, please contact the Box office at 1-877-253-5847 or contact us.
 Can I give my tickets to someone to use?
Tickets for Zarkana are non-transferrable.
 

Buy group tickets

 What constitutes a group order?
A group consists of 12 or more tickets attending a single performance with one method of payment.
 Is there an advantage to placing my group order early?
Booking early allows your group best seating availability and options. Advance bookings are also eligible for group discounts.
 Will I automatically get the best seats for my group?
Various price categories are offered. Cirque du Soleil will always reserve the best available seats at the time of booking within your preferred price category. We suggest booking as early as possible to ensure the best seating availability.
 Can children attend the show?
Guests must be at least 5 years to attend the show. No one under the age of 5 years will be permitted into the theatre.
 Do you accommodate those with special needs?
Yes, special needs seating is available at each theatre – please notify Cirque du Soleil prior to placing your order if you require access to special needs seating areas.
 How do I submit a group ticket order?
1. Request a group contract by calling 702-352-0197 toll-free 866-353-5625 or by email: lasvegas.sales@cirquedusoleil.com.
2. Complete the Group Ticket Sales Contract. Payment details must be included on the contract.
3. Submit your Group Ticket Sales Contract and signed Policies & Procedures Agreement via fax (702.352.0235) directly to the Account Executive assigned to your booking.
4. Cirque du Soleil reserves the best available seats in your selected category.
5. Detailed confirmation that includes exact seat locations, pick-up instructions and ticket office hours will be sent to you via email.
 Once I have submitted my order how long does it take to process?
Generally, group processing takes a minimum (2) business days after payment has been processed.
 How can I pay for my Group?
Accepted forms of payment include credit card (Visa; American Express; Master Card; Discover card)or wire transfers; All payable in US dollars. Personal checks and cash cannot be accepted for group orders.
 Are there any taxes added to the ticket price?
Yes, there is a 10% live entertainment tax (LET) added to the cost of each ticket.
 Are there any services fees?
There is a one-time Group Fee of $15.00 charged to each group order.
 Can I make revisions to an existing group order?
Yes, revisions must be requested in writing by responding directly to the confirmation email sent by Cirque du Soleil. Please refer to the Group Sales Policies & Procedures Agreement. Group orders are considered final once printed.
 Once my group order is confirmed, how do I get the tickets?
Group tickets are only available for pick-up at the performing show’s Ticket Office. Pick-up instructions are specified within the group ticket confirmation document.
 Does Cirque du Soleil offer VIP ROUGE or any reception options?
VIP ROUGE is not available at the Las Vegas shows. We would be happy to recommend nearby venues for your pre/post show functions.
 Does Cirque du Soleil offer related show merchandise?
Yes, you can purchase Cirque du Soleil merchandise at our onsite boutique or online boutique.
 Can I use Cirque du Soleil logos and graphics for invitations or flyers?
Yes, once a group order is confirmed you may request official show logos/visuals. A Graphic Release Contract will be drafted and must be submitted for approval by our Marketing Department; Cirque du Soleil logos/visual will be provided upon approval. Please contact your Account Executive for detailed information.

Cirque du Soleil Group Sales & Services
Hours: 9:00 a.m. to 5:00 p.m. Monday - Friday
Pacific Time
Closed weekends and holidays

(702) 352-0197 Direct (866) 353-5625 Toll Free (702) 352-0235 Fax
lasvegas.sales@cirquedusoleil.com
 

Miscellaneous

 Is there a Zarkana CD?
Yes, there is a CD for the Zarkana show available, you can find it on our online Boutique or at the gift shop of the show
 Is there a Zarkana DVD?
For now there is no Zarkana DVD.
 Will there be Zarkana merchandise available?

Zarkana merchandise may be purchased at the Bellagio’s boutique at from Cirque du Soleil online Boutique.

 Can I buy drinks and food on site?

Yes, drinks and food are available at various restaurants and counters near the venue within the casinos.

 

How do I get to site?

Directions to the Zarkana site can be found on the "Map and info" page.
 

Is there any parking available?

Free parking is available within ARIA’s main parking garage.
 May I take pictures during the show?
No photos or video may be taken/recorded during Zarkana.
 How do I make a request to perform a wedding proposal before or during the show?

While we would very much like to accommodate requests for public wedding proposals before or during the show, we cannot. We receive many such requests, and so we must always refuse.

 

How can I go backstage ?

Unfortunately, it is not possible to go backstage.

 How can I meet the artists of Zarkana?
It is not possible to organize visits with Zarkana artists and trainers. They have extremely busy schedules and so we respect the little down time they have by not offering visits.
 What can I do if I’ve lost something at the venue?
Please call the box office directly at 1-877-253-5847 or contact us.
 
 

Your question has not been answered?

Send it to our customer service department!

 
 
 
 
 
 
Success! Your question has been submited succesfully and you should hear from us in the next 24 to 48 hours.