KOOZA in Bilbao, es

Explanada de Zorrozaurre – Botica Vieja. Located near the University of Deusto and the Euskalduna bridge, at one side of the river.

By bus:
Bilbobus line 11, route Deusro-Atxuri, Atxuri-Deusto with stops at Botica Vieja, Bajos Puente Deusto, Botica Vieja 18.

By metro:
Deusto station. Follow Calle Iruña, towards Avenida de Madariaga and turn right to Calle Power until Rivera de Botica Vieja.

By car:
From highway A-8, take Exit 117 (Sagrado Corazón), to Avenida Sabino Arana until Plaza Sagrado Corazón where you take the second exit. Then turn right at Puente Euskalduna. At the roundabout, take the second exit to Calle Morgan. Follow through Ribera Botica Vieja.

Car park:
Underground car park at Calle Doctor Areilza 7 (Bilbao CB)
CLICK HERE Additionnal parking

The Grand Chapiteau (Big Top)

The Grand Chapiteau seats over 2,600 spectators per performance with an adjoining entrance tent. The Grand Chapiteau is a temporary structure which is supported by four masts. All seats are cushioned with backs.

Duration

2 hours, including an intermission.

Latecomers

The show starts on time and latecomers are admitted only during a suitable break in the performance or at the discretion of the Head Usher Late-coming wheelchair-users can only be admitted at the intermission. Late-coming wheelchair-users can only be admitted at the intermission.

Entrance Tent

The Entrance Tents open 45 minutes prior to show time. The Grand Chapiteau opens ½ hour before show time.

Box Office Hours

Open: 90 Minutes prior to show Close: 1/2 hour after start of performance*

*Box Office supervisors on duty for guests attending the show until after intermission

Food & Beverages

Popcorn, candies and other snacks are available for purchase inside the Entrance Tents along with a variety of beverages. Beer and wine available for purchase at the Food & Beverage counters for guests with proper ID. Cash, PIN and most major credit cards are accepted at the Food & Beverage Counters.

Merchandise

There is a Cirque du Soleil store in the entrance tent. Supplement your style and enhance your media collection with official Cirque du Soleil merchandise available in at the Cirque Store inside the entrance tent.

Many exciting products ranging from attire, accessories, jewelry and fine art are available for purchase

Miscellaneous

• The temperature inside the Grand Chapiteau is controlled.
• There is no coat check.
• Smoking is not permitted in the Grand Chapiteau and only permitted in designated areas.
• Mobile phones must be turned off during the show.
• Cameras, video and tape recorders are strictly prohibited.
• Facilities (Toilets) for guests with disabilities are available
• Animals are not allowed (Service animals may be permitted. Please advise the Box Office when you purchase your tickets.)

At Cirque du Soleil we make every effort to ensure that every one of our shows offers accommodations to our patrons with special needs. That is why an area in each Grand Chapiteau (big top) has been made wheelchair-accessible. Below you will find all necessary information regarding booking space or seats in this area. Enjoy the show!

• Patrons with reduced mobility should specifically ask for seats or space in the designated area since the rest of the Grand Chapiteau (big top) is unfortunately not wheelchair-accessible.
• To reserve a seat or space, please call (Land Line) 00 800-1-548-0000 or (Mobile) (34)9 179 11280 Monday to Friday, between 9:00 a.m. and 5 p.m. Eastern Time. We accept American Express, MasterCard and Visa credit cards. Though no service charges apply, a postage fee for tickets sent out by mail could apply. All sales are final, there are no refunds or exchanges.
• Please note that these reservations cannot be made via the Internet.

Seats

• Wheelchair spaces are available in categories 1 and 3 at a 20% discount.
• We are pleased to offer the same discount to one person who accompanies a patron with reduced mobility.
• Since seats and spaces are limited in this area it may be necessary for additional group members to sit in the regular seating area. Unfortunately, we cannot guarantee that a seat will be available near the individual with special needs. Be assured that we always try to accommodate groups if availability allows it. Additional group members will not be given the aforementioned discount.
• Ushers will be present to make sure that every one is comfortable and to make all necessary adjustments. It is therefore possible that your seat will not correspond exactly to the seat number indicated on your ticket.
• Once you arrive on the site of the show, ushers will guide you towards the appropriate door or section.
• Cirque du Soleil does not provide wheelchairs to its patrons.

• In order to ensure that our patrons who have reserved space or seats in this area are comfortably seated, we ask that they arrive 30 minutes before the performance is scheduled to begin.
• Handicapped parking spaces are always located as close as possible to the main entrance. If necessary, patrons with reduced mobility may be dropped off at the entrance before parking. The cost of parking will depend on the type of vehicle.
• At every Cirque du Soleil site, wheelchair-accessible washrooms are made available for the exclusive use of our patrons with special needs.
• If you need assistance at any time, our ushers will be more than happy to assist you. We hope you have a wonderful Cirque du Soleil experience.

Prices are displayed on the first steps of the booking process, according to your performance and seat selections. Start by choosing the tickets of your choice on the tickets page.

Children

The children's discount applies to children 2 to 12 years old. Children under 2 years old are permitted to attend for free, but must remain seated on a parent's lap at all times.

Children are not permitted to be left unattended on the site of Cirque du Soleil. Tickets purchased for children must have an adult seated beside.

Students and seniors

The student discount applies to individuals 13 years old and over with a valid student I.D. (includes College and University student I.D.). The senior discount applies to individuals 65 years old and up. Student and senior discounts are available for Tuesday to Friday at 6:00 p.m. and the 8:30 show on Sunday only.