FAQ FOR LA NOUBA IN ORLANDO FLORIDA
Is there an advantage to placing my group order early?
Will I automatically get the best seats for my group?
Can children attend the show?
Do you accommodate those with special needs?
How do I submit a group ticket order?
Once I have submitted my order how long does it take to process?
How can I pay for my Group?
Is a deposit required?
Are there any taxes added to the ticket price?
Do you accept tax exempt certificates?
After my tickets are paid for and confirmed, can I return tickets if I need to?
How do I make revisions to an existing order?
Once my order is confirmed, how do I get the tickets?
Does Cirque du Soleil offer any pre show receptions or dinners?
Does Cirque du Soleil offer related show merchandise?
Can I use Cirque du Soleil logos and graphics for invitations or flyers?
What constitutes a group order?
A group is 12 or more tickets purchased with one payment for a single performance.
Is there an advantage to placing my group order early?
Group orders booked at least 30 days in advance are eligible to receive discounted rates. Contact us for detailed pricing information. Discounts are applicable to category 1 and 2 seating.
Will I automatically get the best seats for my group?
Cirque du Soleil will always reserve the best seats available at that time within your preferred price category. We suggest booking as early as possible to ensure the best seating availability.
Can children attend the show?
There are no age restrictions at La Nouba. Please inform us if you have children in your party. Children’s pricing is available at La Nouba.
Do you accommodate those with special needs?
Yes, special needs seating is available at La Nouba – please notify Cirque du Soleil prior to placing your order if you require access to special needs seating areas.
How do I submit a group ticket order?
- Submit your choice of show, date, time, seating category and ticket quantity on the Group Ticket Sales Contract.
- Via fax (702.352.0235), submit your Group Ticket Sales Contract and a signed Policies & Procedures Agreement for the show your group would like to attend. Cirque du Soleil reserves the best seats available.
- Provide payment via credit card or company check.
- Cirque du Soleil sends you a detailed confirmation including exact seat locations, pick-up instructions and ticket office hours.
Once I have submitted my order how long does it take to process?
Generally, group processing takes 3 to 5 business days after payment has been processed.
How can I pay for my Group?
Accepted forms of payment include credit cards and company checks; All payable in US dollars. Cashiers checks, certified checks, personal checks and cash cannot be accepted for group orders.
Is a deposit required?
No deposit is required. Full payment is required upon submission of your group contract. Company checks are due within 5-7 days and credit cards will be charged upon submission of the Group Contract.
Are there any taxes added to the ticket price?
YES, there is a 6.5% sales tax added to the cost of each ticket.
Do you accept tax exempt certificates?
Tax exempt certificates and valid photo ID must be submitted in conjunction with the group sales contract to be considered.
After my tickets are paid for and confirmed, can I return tickets if I need to?
All group orders are considered final. We are unable to accommodate any requests for refunds or exchanges.
How do I make revisions to an existing order?
Pick up names and collection time requests must be received no later than 7 days prior the performance in writing via fax or email. Any request for additional seating is based on availability.
Once my order is confirmed, how do I get the tickets?
Group Tickets are only available for pick-up at the La Nouba Box Office located at Downtown Disney and must be picked up by 4pm on the day of the performance.
Does Cirque du Soleil offer any pre show receptions or dinners?
Sometimes your group wants more than just the show. We can assist you in arranging a variety of pre or post show experiences for your group. We will work with you and the premiere venues located within Downtown Disney to make this function as memorable as La Nouba.
Does Cirque du Soleil offer related show merchandise?
One option is to send your guests home with a souvenir from La Nouba. May we suggest adding a La Nouba program or CD? Cirque du Soleil has a complete line of show merchandise. We canassist you in custom goodie bags and gifts for your guests.
Can I use Cirque du Soleil logos and graphics for invitations or flyers?
Yes, once a group order is confirmed you may request official show logos/visuals. A Graphic Release Contract will be drafted and must be submitted for approval by our Marketing Department; Cirque du Soleil logos/visual graphics will be provided upon approval. Please contact our Group coordinator for more information.
Sign up to receive our exciting new Cirque du Soleil Corporate & Group Newsletter, it’s free!
Latest news, videos
and photos about Cirque du Soleil Las Vegas shows directly on your blog, your social network page or your desktop.

Group Reservation



