Tickets for TOTEM
Neu Marx Vienna, Austria

Address

The Grand Chapiteau (Big Top)

The Grand Chapiteau seats over 2,600 spectators per performance. The Grand Chapiteau is a temporary structure which is supported by four masts. All seats are cushioned with backs.

Security

Cirque Du Soleil takes great concern in Public Safety and Security and therefore kindly request your cooperation. We suggest our customers to plan their arrival with time enough to undergo the Access Security Measures when entering the premises. Please be advised of the following:

• Every individual entering the premises will be subject to a security control that could include (but may not be limited to) metal detection, personal search (possibly including pat-down), emptying the contents of pockets or purse, handbag interior inspections, etc.
• Any luggage piece, briefcase, purse or bag of any size larger than a handbag will not be accepted into the premises. Also, no glass recipients, weapons, sticks, fireworks, cutlery, scissors and animals (but for Service Dogs)
• Failure to comply with these or any other security measures deemed by CdS or the local Authorities will produce an immediate call to the police as well as access denial to the non-compliant individual. In this case, CdS does not acknowledge any sort of compensation or reimburse to the customer.

Entrance Tent

The Entrance Tent and concessions open 45 minutes prior to show time. The Grand Chapiteau opens 30 minutes before show time.

Latecomers

The show starts on time and latecomers are admitted only during a suitable break in the performance. Late-coming wheelchair-users can only be admitted at the intermission.

Box Office Hours 

Open: 90 minutes prior to show

Close: 30 minutes after start of performance*

*Box Office supervisors on duty for guests attending the show until after intermission.

Price Policy

Prices are displayed on the first steps of the booking process, according to your performance and seat selections. Start by choosing the tickets of your choice.

Book as early as you can to secure the best choice of seats at the best possible prices. Prices are subject to change without notice.

Children

The children's discount applies to children 2 (3 in Japan) to 12 years old. Children under 2 years old (3 in Japan) are permitted to attend for free, but must remain seated on a parent's lap at all times.

Children are not permitted to be left unattended on the site of Cirque du Soleil. Tickets purchased for children must have an adult seated beside.

Students, Seniors and Military

The student discount applies to individuals 13 years old and over with a valid student I.D. (includes College and University student I.D.). The senior discount applies to individuals 65 years old and up. The Military discount applies to those who have valid Military I.D. Student , senior and military discounts are available for non-peak performances only. Offer may vary per market.

Duration

2 hours 10 minutes, including a 25-minute intermission.

Merchandise 

Many exciting merchandise items ranging from, but not limited to, souvenir programs, apparel, accessories and home goods are available for purchase. 

Food & Beverages

Arrays of alcoholic and non-alcoholic refreshments as well as snacks are available for purchase. 

Miscellaneous

• The following show contains flashing lights which may cause difficulties for peoples with photosensitive epilepsy.
• The temperature inside the Grand Chapiteau is controlled.
• There is no cloakroom.
• Smoking is not permitted in the Grand Chapiteau.
• Mobile phones must be turned off during the show.
• Use of any videotaping or photography with flash is prohibited in the Big Top. 
• Animals are not allowed, except for guide and service dogs (or according to local laws).
• Strollers are not permitted in the Grand Chapiteau.

Wheelchair & reduced mobility seating

At Cirque du Soleil we make every effort to ensure that every one of our shows offers accommodations to our patrons with special needs. That is why an area in each Grand Chapiteau (big top) has been made wheelchair-accessible. Below you will find all necessary information regarding booking space or seats in this area. Enjoy the show!

Reserve Ahead

• Patrons with reduced mobility should specifically ask for wheelchair accessible seats.

• Please note that these reservations can  be made by phone through Customer Service. 

Seats

• Additional accompanying people may have to sit in the regular seating area due to a limited number of reduced mobility seats. We cannot guarantee the availability of seats near to the designated wheelchair users' area.

• Once you arrive on the site of the show, ushers will guide you towards the appropriate door, section and seats.

• Cirque du Soleil does not provide wheelchairs to its patrons.

Please Note

• In order to ensure that our patrons who have reserved space or seats in the reduced mobility area are comfortably seated, we ask that they arrive 30 minutes before the performance is scheduled to begin
• Wheelchair users and patrons with reduced mobility who arrive late will be seated at appropriate time. Our ushers will escort you to the appropriate seating area within the tent.
• Handicapped parking spaces are always located as close as possible to the main entrance. If necessary, patrons with reduced mobility may be dropped off at the entrance before parking. Regular parking fees apply.
• At every Cirque du Soleil site, wheelchair-accessible washrooms are made available for the exclusive use of our patrons with special needs.
• If you need assistance at any time, our ushers will be more than happy to assist you. We hope you have a wonderful Cirque du Soleil experience.