Box Office Window Representative – Astor Place Theatre – New York
Blue Man Group at the Astor Place Theatre is looking for a part-time Box Office Window Representative.
Responsibilities of this position include: processing of all specialty ticket requests (House Seats, Past Dating, Gift Certificate redemptions, etc.) through the Ticket Master System (host platform), answer incoming customer service inquiries & fulfillments via phone & email, maintaining good customer relations, insuring a positive Blue Man experiences at all times by providing accurate and informative answers to customer questions maintaining prompt, professional and courteous responses to customer complaints. Work closely with the Group Sales Department, maintain good communication with Treasurer and Box Office staff, Box Office window ticketing sales & customer service including: processing window and broker ticket transactions; maintain accurate box office cash accounts; coordinate will-call pick-ups and transactions.
General knowledge of the Ticket Master ticketing system preferred, but not required. Good computer and phone skills required (Excel, Word, Outlook, and Internet). Candidates should be able to maintain good customer relations and have a pleasant personality. Positive attitude is a must and applicants should be willing to work within the scheduling needs of the Treasurer.
This is a part-time, hourly position, and candidates must have regular weekend availability. Part Time crew members must be flexible and available for shows during nights, weekends, and the holiday and spring break seasons. All employees are encouraged to attend full company meetings. We are seeking to hire this position immediately; interested applicants should please apply with a resume and cover letter.
Blue Man Group is a global entertainment phenomenon, known for its award-winning theatrical productions, iconic characters, and multiple creative explorations. Blue Man Group is owned and operated by Cirque du Soleil Entertainment Group.
Blue Man Group performances are euphoric celebrations of human connection through art, music, comedy, and non-verbal communication. Since debuting at New York’s Astor Place Theatre in 1991, the live show as expanded to additional domestic residencies in Boston, Chicago, and Las Vegas, an international residency in Berlin, and multiple North American and World tours, reaching more than 35 million people worldwide. Blue Man Group is universally appealing to a broad range of age groups and cultural backgrounds, and continually injected with new music, fresh stories, custom instruments, and sensory stimulating graphics.
Blue Man Group is committed to building a creative and dynamic workplace that celebrates individual differences and diversity and treats everyone with fairness and respect. BMG does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other category protected by federal, state, or local regulations.