For your benefit, the most common questions asked about the Cirque du Soleil Gift Card are answered below. Perhaps you’ll find the answer you may be looking for here.
The funds do not expire even though the Cirque du Soleil Gift Card has a printed expiration date, it refers to the card’s viability. Gift Card holders can pick a show at their convenience (subject to availability). To redeem the balance, please contact us at 1-877-924-7783.
The funds do not expire even though the Cirque du Soleil Gift Card has a printed expiration date, it refers to the card’s viability. Gift Card holders can pick a show at their convenience (subject to availability). To redeem the balance, please contact us at 1-877-924-7783.
It is indicated on the back of your Classic Cirque du Soleil Gift Card or next to the gift card number if you purchased the electronic Cirque du Soleil Gift Card.
It is indicated on the back of your Classic Cirque du Soleil Gift Card or next to the gift card number if you purchased the electronic Cirque du Soleil Gift Card.
No. Both cards work the same way.
No. Both cards work the same way.
Our purchase agreement states that there are no refunds. If after review an exception is made, a credit for the Cirque du Soleil Gift Card balance will be added to your online account toward future purchases.
Our purchase agreement states that there are no refunds. If after review an exception is made, a credit for the Cirque du Soleil Gift Card balance will be added to your online account toward future purchases.
You can activate and / or redeem your Cirque du Soleil Gift Card by contacting one of our customer service representatives by using the following toll-free number: 1-877-924-7783
You can activate and / or redeem your Cirque du Soleil Gift Card by contacting one of our customer service representatives by using the following toll-free number: 1-877-924-7783
You may combine your Cirque du Soleil Gift Card(s) with a credit card (Visa, MasterCard or American Express) to complete your purchase. The amount of your purchase will be deducted from your Gift Card until its balance is depleted.
You may combine your Cirque du Soleil Gift Card(s) with a credit card (Visa, MasterCard or American Express) to complete your purchase. The amount of your purchase will be deducted from your Gift Card until its balance is depleted.
No. Cirque du Soleil Gift Cards can only be redeemed through Cirque du Soleil’s customer service by calling the follow toll-free number: 1-877-924-7783
No. Cirque du Soleil Gift Cards can only be redeemed through Cirque du Soleil’s customer service by calling the follow toll-free number: 1-877-924-7783
You can use it to purchase tickets to shows presented in USA and Canada only.
You can use it to purchase tickets to shows presented in USA and Canada only.
Yes. Currency conversion rates will apply
Yes. Currency conversion rates will apply
No. Cirque du Soleil Gift Cards can only be redeemed to purchase tickets for shows in USA and Canada.
No. Cirque du Soleil Gift Cards can only be redeemed to purchase tickets for shows in USA and Canada.
Cirque du Soleil Gift Cards can be redeemed for Cirque Club presales purchases by phone at 1-877-924-7783. Cirque Club presales are available exclusively to Cirque Club members.
Cirque du Soleil Gift Cards can be redeemed for Cirque Club presales purchases by phone at 1-877-924-7783. Cirque Club presales are available exclusively to Cirque Club members.
Only if the balance of your transaction is higher than the value of your Cirque du Soleil Gift Card.
Only if the balance of your transaction is higher than the value of your Cirque du Soleil Gift Card.
Yes, you can combine several Gift Cards when you purchase your tickets.
Yes, you can combine several Gift Cards when you purchase your tickets.
Patrons with special needs can be accommodated. Please contact us at 1-877-924-7783 to discuss available options.
Patrons with special needs can be accommodated. Please contact us at 1-877-924-7783 to discuss available options.
Cirque du Soleil does not refund stolen or lost Gift Cards.
Cirque du Soleil does not refund stolen or lost Gift Cards.
The Cirque du Soleil Gift Card is not refundable and cannot be exchanged for cash.
The Cirque du Soleil Gift Card is not refundable and cannot be exchanged for cash.
You will not lose the unused amount. Keep your card, as your balance can be applied towards tickets at another Cirque du Soleil show at a later date.
You will not lose the unused amount. Keep your card, as your balance can be applied towards tickets at another Cirque du Soleil show at a later date.
The portion paid with your Cirque du Soleil Gift Card(s) will be credited in your online account to be redeemed towards future ticket purchases.
The portion paid with your Cirque du Soleil Gift Card(s) will be credited in your online account to be redeemed towards future ticket purchases.
You can find out about your balance by calling 1-877-924-7783 or contact us through our web form.
You can find out about your balance by calling 1-877-924-7783 or contact us through our web form.
Please contact our Customer Service department on the phone at 1-877-924-7783 or via our web form.
Please contact our Customer Service department on the phone at 1-877-924-7783 or via our web form.
Monday to Friday from 9 AM to 5 PM local time.
Monday to Friday from 9 AM to 5 PM local time.