How do I buy tickets for ALEGRIA?
It is possible to purchase tickets for
ALEGRIA on our
website.
Are there ALEGRIA gift cards?
Card is redeemable online at
cirquedusoleil.com/gift-cards and at participating Cirque du Soleil point of sales. Your Card is redeemable for the purchase of tickets to Cirque du Soleil shows presented in Canada and the United States of America. At this time, Cards cannot be used to purchase Cirque du Soleil merchandise or food and beverage at Cirque du Soleil shows presented in arenas or to purchase food and beverage at performances of Cirque du Soleil resident shows. All purchases made with your Card are subject to the applicable Cirque du Soleil’s refund and exchange policy. The amount of any refund will be placed back on the Card.
Are there group ticket rates?
For more information on special rates or group reservation (12 people or more), visit the
Group Page, contact the Box office, the phone number is provided on the Group Page.
What is the VIP Rouge treatment?
Cirque du Soleil’s VIP Experience treatment includes the best seats under the Big Top and reserved parking, as well as succulent hors-d'oeuvres, wines, refreshments and desserts during intermission, a VIP Experience gift, private bathrooms, a terrace and cloakroom service. All this in a decorated, exhilarating, relaxed environment.
What is the difference between VIP Experience and Premium tickets?
VIP Experience and Premium tickets are in the same seating sections, however VIP Experience ticket holders enjoy extra privileges, including access to the VIP Experience tent.
What are the various methods of ticket delivery?
Tickets may be sent to you via email (electronic tickets) or by mail.
What is an electronic ticket?
An electronic ticket is a ticket emailed to you (as a PDF document) minutes after your purchase. Print the electronic tickets on your printer and bring them to the show. It is important that each ticket be printed on its own sheet of paper. Electronic tickets require Adobe Acrobat Reader software on your computer in order to read and print them. It’s free, and can be downloaded at
Adobe Acrobat's website.
What do I do if my computer crashes while purchasing tickets?
If your computer crashes during an online ticket purchase, please contact the Booking Assistance or
contact us. The Booking Assistance phone number can be found at the top of the Tickets page for each city. It’s important to include as much information about the purchase as possible when contacting us, particularly your order number.
Are there discounts for travel agents?
There are no travel agent discounts for any of Cirque du Soleil’s shows.
Which credit cards are accepted?
Online tickets may be purchased using VISA, American Express or Mastercard.
How do I buy tickets without a credit card?
Tickets may be purchased with cash or debit card at the show’s onsite box office, which opens in the days prior to each city’s premiere.
How can I reserve a specific seat?
During the purchasing process, you will not be able request specific seats. For your convenience, the ticket system offers the best available seats (up to four options per section) for you to choose from. You can choose the option that best suits you by clicking on it. However, should you want specific seats, please contact the Booking Assistance, after the presale, or
contact us. The Booking Assistance phone number can be found at the top of the Tickets page for each city.
What is the maximum number of tickets allowed per purchase?
The maximum number of tickets is nineteen (19) per person, for an online transaction. Should you wish to buy more than nineteen tickets, please contact the Box office or
contact us. The different box office phone numbers can be found at the bottom of the Tickets page for each city.
What is a credit card’s verification code (also known as ‘verification number’)?
A Mastercard or VISA credit card verification code is a three-digit number located on the back of the card, at the end of the signature space. American Express cards’ verification codes are four-digit numbers found on the front of the card, just above and to the right of the credit card number.
Are tickets available for persons with limited mobility?
To reserve limited mobility tickets, please contact the Booking Assistance or
contact us. The Booking Assistance phone number can be found at the top of the Tickets page for each city.
At what age must tickets be purchased for children?
Children under the age of two years old are admitted to Cirque du Soleil shows for free, however they must remain seated on the lap of a parent at all times. Tickets must be purchased (at children's prices) for all children above the age of two, whether they sit on their parent's lap or not. Please note that many of our shows involve loud noises and periods of darkness which can frighten some children.
Are there military, senior or student discounts?
Military personnel, seniors (65 years old and up) and students (13 years old and over) are entitled to a discount. A valid piece of identification must be presented upon purchase (includes College and University student I.D.). This offer is available on specific days. The details can be found at the bottom of the Ticket page for each city.