What is TOTEM?
TOTEM traces the fascinating journey of the human species from its original amphibian state to its ultimate desire to fly. The characters evolve on a stage evoking a giant turtle, the symbol of origin for many ancient civilizations. For more information, please visit the TOTEM page.
How long is TOTEM?
TOTEM is a two hour and a half performance, including a 30 minute intermission.
Is TOTEM appropriate for children?
Will there be TOTEM merchandise available?
In which cities is TOTEM playing?
What does "TOTEM" mean?
The word "totem" contains the idea of the order of species. We carry in our bodies the potential of all species, all the way to our desire to fly - like the thunderbird at the top of the totem pole.
Is there a TOTEM CD or DVD?
How do I buy tickets for TOTEM?
Are there Totem gift cards?
Are there group ticket rates?
Is my transaction cancelled when the countdown reaches zero?
The countdown indicates the time remaining to complete that particular step of the ticket-buying process before the tickets are put back into circulation.
When a countdown has 30 seconds remaining, the system will ask whether you need more time.
What is the difference between VIP Rouge and Premium tickets?
What are the various methods of ticket delivery?
What is an electronic ticket?
What do I do if my computer crashes while purchasing tickets?
What is the VIP Rouge treatment?
Is there a VIP Rouge option for TOTEM?
Are there discounts for travel agents?
Which credit cards are accepted?
How do I buy tickets without a credit card?
How can I reserve a specific seat?
What is the maximum number of tickets allowed per purchase?
What is a credit card’s verification code (also known as ‘verification number’)?
A Mastercard or VISA credit card verification code is a three-digit number located on the back of the card, at the end of the signature space. American Express cards’ verification codes are four-digit numbers found on the front of the card, just above and to the right of the credit card number.
Does Cirque Club offer pre-sale tickets to TOTEM?
There is usually a Cirque Club member presale for our touring shows. A notice will be sent to the members who have selected the city where TOTEM will be presented.
Please note that the presale is available for a limited time and cannot be extended.
Are tickets available for persons with limited mobility?
At what age must tickets be purchased for children?
Are there military, senior or student discounts?
Military personnel, seniors (65 years old and up) and students (13 years old and over) are entitled to a discount. A valid piece of identification must be presented upon purchase (includes College and University student I.D.). This offer is available on specific days. The details can be found at the bottom of the "prices and details" page for each city.
How can I get a Cirque Club ticket voucher?
Cirque Club ticket vouchers are no longer available.
I’ve lost my tickets and/or confirmation!
I’ve lost my order number and/or tickets!
You’ve lost the PDF attachment (electronic tickets), or the email containing the PDF attachment.
Can I exchange or cancel my tickets?
What are service charges for?
The convenience fees are applied on all ticket sales, regardless of the type of event. While some companies have decided to include them in the price of the ticket, we have opted for a more transparent method that informs the clients where their money goes. Those fees basically cover the costs of Box Office operation, software, staff, etc. They allow you the convenience of booking your tickets prior to your show instead of standing in line and making due with whatever tickets are left.
I haven’t received my confirmation/tickets!
Can I give my tickets to someone to use?
To avoid any issues and the Big Top entrance, the person(s) to whom you have given your tickets should have a photocopy of both sides of the credit card used to purchase the tickets (the first 12 numbers of the card may be blacked out), a photocopy of one of the purchaser’s pieces of identification (such as a driver’s license), a letter acknowledging the gift signed by the purchaser, and the confirmation number.
What should I do if I can’t print my electronic tickets?
Are there any discounts, contests or promotions for Cirque Club members?
You will find all the offers available for the members in the Cirque Club section, under the "Offers" tab.
What do I do if I think I lost something at a Cirque du Soleil show?
Can I access the on site boutique if I don’t have tickets to the show?
Are there toilets on site?
Will there be Cirque du Soleil merchandise available on site?
May I take pictures during the show?
For licensing and security reasons, all photo and video cameras (with or whithout flash) are strictly prohibited within the Big Top.
Is there any parking available?
How do I get on site?