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KOOZA is a two hour and a half performance, including a 30 minute intermission.
The name KOOZA is inspired by the Sanskrit word "koza", which means "box", "chest" or "treasure", and was chosen because one of the underlying concepts of the production is the idea of a "circus in a box".
Yes, there will be KOOZA products available at the gift shop of the show. It is possible to access the gift shop on any show day, even if you don't have a ticket. Please go to the KOOZA site during a performance and the Cirque du Soleil staff will gladly welcome you to the gift shops. We suggest you arrive half an hour after the show starts, in order to insure all the patrons are seated inside. Also, we have Cirque du Soleil merchandise available at our Online Boutique.
Yes. We have merchandise available at our Online Boutique. Also, there will be Kooza Products available at the Show’s Gift shop.
Tickets may be purchased with cash or debit card at the show’s onsite box office, which opens in the days prior to each city’s premiere.
A Mastercard or VISA credit card verification code is a three-digit number located on the back of the card, at the end of the signature space. American Express cards’ verification codes are four-digit numbers found on the front of the card, just above and to the right of the credit card number.
At certain stages of the process of buying tickets, we will reserve tickets for you, making them unavailable to other buyers. The countdown will show the time remaining to complete each step before the tickets are returned to circulation. Do not worry, when the countdown will show 30 seconds, the system will ask if you need more time.
Yes, the VIP Rouge Experience is available for KOOZA
The VIP Rouge Experience includes: preferred seating, an array of mouth watering hors d’oeuvres, fine wines and refreshments followed by dessert during intermission, a VIP Rouge souvenir, private restrooms, terrace and coat check, all in a stunning décor with a relaxed atmosphere. The VIP Rouge suite opens one hour before the show and during intermission.
VIP ROUGE and Premium tickets are in the same seating sections, however VIP ROUGE ticket holders enjoy extra privileges, including access to the VIP ROUGE tent.
Tickets may be sent to you via email (electronic tickets) or by mail.
There are no discounts offered to travel agents for our shows.
Military personnel, seniors (65 years old and up) and students (13 years old and over) are entitled to a discount. A valid piece of identification must be presented upon purchase (includes College and University student I.D.). This offer is available on specific days. The details can be found at the bottom of the Tickets Page, in the Price Policy section for each city.
The convenience fees are applied on all ticket sales, regardless of the type of event. While some companies have decided to include them in the price of the ticket, we have opted for a more transparent method that informs the clients where their money goes. Those fees basically cover the costs of Box Office operation, software, staff, etc. They allow you the convenience of booking your tickets prior to your show instead of standing in line and making due with whatever tickets are left.
To avoid any issues and the Big Top entrance, the person(s) to whom you have given your tickets should have a photocopy of both sides of the credit card used to purchase the tickets (the first 12 numbers of the card may be blacked out), a photocopy of one of the purchaser’s pieces of identification (such as a driver’s license), a letter acknowledging the gift signed by the purchaser, and the confirmation number.
For licensing and security reasons, all photo and video cameras (with or whithout flash) are strictly prohibited within the Big Top.